Fleet Operations Partner

You built the autonomy. We handle the fleet.

Backbone is the operations partner for autonomous vehicle companies going commercial. Depot operations, fleet maintenance, field response, fleet financing, and a 28-module operations platform with zero write access to your AV systems, guaranteed.

You're ready to deploy commercially. The infrastructure isn't.

Every AV company hitting commercial deployment runs into the same operational wall. These aren't engineering problems. They're fleet problems. And you shouldn't be solving them.

You need depots in every city and building one takes 18 months

Charging, staging, and maintenance space. 15,000 to 25,000 sq ft with 50+ charging bays. $3-5M per location. Your investors backed you to build autonomy software, not to become a real estate developer.

TODAY: Only one AV company has a dedicated ops partner. Everyone else is on their own.
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Your vehicles run 18-22 hours a day. Someone needs to keep them ready.

Charging schedules, cleaning, sensor calibration, incident response. When a camera is obstructed at 2 AM, someone has to respond in under 45 minutes. You need a dedicated ops team in every market.

TODAY: Duplicated ops teams per company per city. No shared infrastructure.
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Each vehicle costs $200K+. You can't fund a fleet on your equity.

Deploying 100 vehicles requires $20M+ in capital. That money shouldn't come off your balance sheet. You need structured fleet financing, SPVs, institutional debt, and most AV companies have never built a debt facility.

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You need fleet-grade operations software, not a spreadsheet.

Real-time readiness tracking, SLA dashboards, charging operations, incident management, worker mobile apps, shift management. The fleet tools that exist today were built for trucking companies, not for AV-grade uptime with 18-hour duty cycles and autonomy boundaries.

TODAY: No AV-native fleet management platform exists on the market.

One partner.
Your entire fleet
operations stack.

Backbone is a single accountability layer for everything between your AV technology and the road. One SLA. One partner. One operations stack that scales with you city by city.

Depot Operations

We orchestrate the depots your fleet runs out of — charging, staging, cleaning, maintenance, and vehicle readiness — while our infrastructure partners handle the buildout. You get a fully staffed, SLA-managed facility without building or leasing anything yourself.

  • Depot operations orchestration under your SLA
  • Charging coordination across Level 2 and DC fast bays (OCPP integrated)
  • Vehicle staging, cleaning, and pre-dispatch readiness
  • Structured hub checkout with Critical/Non-Critical tagging
  • Weather and environmental monitoring affecting depot ops
  • 24/7 depot staffing with shift management and mandatory handoff
  • Infrastructure partners develop and own the depot; Backbone orchestrates it
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Fleet Maintenance and Field Response

Your vehicles run 18-22 hours a day. We make sure they are always ready. Preventive maintenance, 3-tier incident management, and dedicated field teams, all under a single SLA with contractual response times.

  • Less than 45 min MTTR at launch, targeting less than 30 min at steady state
  • 3-tier incident severity system (Critical / High / Medium)
  • Preventive maintenance scheduling via work queue
  • Sensor cleaning, calibration, and readiness checks
  • 24/7 field dispatch for weather, passenger, debris, LE seizure
  • 57 edge cases documented and resolved (including 2 AM no-tech, multi-vehicle incidents, passenger-present scenarios)
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Fleet Financing

We structure the capital so you can deploy without balance-sheet burden. SPV-based fleet financing backed by your commercial contracts, with real-time financier-grade transparency through a dedicated Investor Portal showing per-vehicle economics, utilization, and DSCR.

  • SPV structuring and management
  • Vehicle procurement and lifecycle management
  • Institutional debt placement
  • Fleet assets off your balance sheet
  • Investor Portal with real-time asset performance, revenue attribution, utilization
  • Insurance and claims management integrated into ops workflow
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FleetOps OS: 28-Module Operations Platform

Proprietary software purpose-built for AV fleet operations. 28 modules across ops, worker mobile, reporting, and admin, with a dedicated AV Partner Portal so you see everything we see. Autonomy-native from day one: zero write access to your AV systems, infrastructure-enforced.

  • Fleet Dashboard with real-time readiness %, the primary SLA metric
  • AV Partner Portal: your read-only view into fleet readiness, incidents, and SLA proof
  • Energy and Charging Operations with SOC tracking, bay management, OCPP integration
  • Work Queue and Scheduler with priority-ranked task management and SLA countdown
  • Incident and Exception Management with 3-tier severity, 29 alert types, escalation chains
  • 13-category telemetry pipeline with operational views
  • Worker App: every person touching a vehicle gets a mobile-first workflow
  • Shift and workforce management with mandatory handoff protocols
  • Offline-resilient: checkout, incidents, and tasks work without connectivity
  • Multi-depot from day one: adding a new city is a config change, not a rebuild
  • Autonomy boundary: zero write access to AV systems, infrastructure-enforced
ROADMAP
  • Predictive maintenance ML (Phase 3)
  • Dispatch intelligence and optimization (Phase 3)
  • API marketplace for third-party integrations (Phase 3)

From first conversation to fleet operations in four steps.

We designed the engagement model to move at your speed. You have vehicles to deploy.

1

Deployment Scoping

We learn your fleet size, city targets, vehicle specs, and operational requirements.

Week 1-2
2

SLA and Commercial Agreement

We formalize the partnership: fleet readiness % targets, MTTR commitments, pricing per vehicle.

Week 3-6
3

Depot Activation and Fleet Financing

Our infrastructure partners stand up the depot. We activate operations, structure the SPV, and deploy field teams.

Month 2-4
4

Operations Go Live

Your fleet is charged, maintained, and road-ready. Your team gets a dedicated AV Partner Portal with real-time readiness and SLA proof.

Ongoing

We have already operated 60,000 vehicles at a scale no US competitor has attempted.

Backbone is a spinoff from MAX, Africa's largest private mobility fleet. Every challenge you face deploying AVs in US cities (field response, fleet financing, vendor SLAs, uptime management) we solved across 11 countries with far less infrastructure than exists in Houston.

We are also neutral by design. Backbone is AV-agnostic. We work with any autonomous vehicle platform, not exclusively with one. Your competitive intelligence stays yours. And our autonomy boundary is infrastructure-enforced: FleetOps OS has zero write access to your AV systems. We operate the fleet. We never touch the stack.

60K+
Vehicles under management
700M+
Trips completed
<45min
MTTR at launch (targeting <30min steady state)
>90%
Fleet readiness target (Phase 1 SLA)
0
Defaults on fleet debt
28
Software modules in FleetOps OS

Houston / Arlington, TX: where AV deployment is converging.

Texas is the most permissive large AV state with no state-level permit required for commercial deployment. Four major AV companies are already active or expanding here. The depot infrastructure to support them does not exist yet.

AuroraCommercial AV freight live on I-45, Dallas to Houston
WaymoHouston and San Antonio announced as 2026 expansion markets
ZooxDallas mapping began March 2026
Multiple cos.Active in Arlington and greater Dallas-Fort Worth
What a 100-Vehicle Depot Requires
15,000 to 25,000 sq ft dedicated facility
50+ Level 2 and DC fast charging bays
Maintenance bays with parts inventory
Dispatch coordination center
24/7 field response team coverage
$3-5M capex (offset by multi-tenant structure)

Built to operate with
the right partners in every city.

Backbone assembles city-level ecosystems: AV technology, energy infrastructure, and local operations, under one SLA and one accountability layer.

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AV Technology Partners
Commercial Anchor

We partner with autonomous vehicle companies deploying commercially, providing the full operations stack so they can focus on scaling their technology.

Energy Infrastructure Partners
Depot and Charging

Depot charging requires purpose-built energy infrastructure. We work with charging network operators to co-develop depot-grade facilities with Level 2 and DC fast charging.

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Local Operations Partners
Ground Operations

Every city needs local field teams for incident response, vehicle coordination, and on-the-ground execution. We embed local ops partners into our SLA framework.

Chinedu Azodoh
CEO and Co-Founder

Co-founded MAX, Africa's largest private mobility fleet: 60,000+ vehicles, 700M+ trips, $100M+ raised. MIT alum. Built fleet operations from zero across 11 countries, including structured fleet financing with zero defaults. Now building the same operational infrastructure for autonomous vehicles.

You know more about AV technology than we ever will. That is the point. We know more about running 60,000 vehicles under real operational and financial pressure than any AV company does.

No one is asking us to write autonomy software. They are asking us to deliver fleet readiness as a service: vehicles charged, clean, maintained, and road-ready every day under an SLA. We built 28 software modules, documented 57 operational edge cases, and designed the whole system with an infrastructure-enforced autonomy boundary. That is what a decade of fleet operations produces.

Let's scope your deployment.

Tell us about your fleet, your timeline, and your target city. We will put together a deployment scope and SLA framework within a week.

bckbne.ai  ·  backbonemobility.com